To ensure you have the best and safest experience while shoping at Suwada we hired skilled, seasoned experts to ensure your details are kept safe, secured and encrypted using the latest information security technologies.
1. Safe with us
Our website is 100% verified and all transaction and customer info is securely encrypted with the latest technologies.
2. A lot of checkout options
You can checkout using Visa, Mastercard, AMEX, Google Pay and Apple Pay.
3. Have a question?
We are here to help you out with anything you may need. Give us a call at +44(0)20 7874 1579 to ask anything about us or our products!
If you are not sure whether your browser offers security, double click on the checkout link and look for ''https://''. If the s is visible you are in a secured page and safe to checkout. The webpage is not going to work at all without that bit by design.
We deliver by Royal Mail, Parcel Force service or courier service. We aim to dispatch the ordered products as soon as possible. If for any reason you haven't received your parcel within 10 days please contact us.
Below are the areas that we serve from our offices in London. Some areas may be served directly from our factory in Japan.
If you would like to order from any country not mentioned above or if you would like a product to be delivered to another country (not mentioned above), please contact us directly at firstname.lastname@example.org
Concerning kitchen knives delivered to UK addresses ONLY.
This is a verification to ensure kitchen knives are delivered to customers over 21 years old in the UK.
By adding kitchen knives to your bag you verify automatically that you are legally eligible to receive them upon delivery. You must be at least 21 years old.
We apologise for any inconvenience caused. We do our best to offer a seamless service and are ready to answer all your questions. Feel free to contact us if you have any queries regarding the purchase of a Japanese kitchen knife.
Read more about the UK law on carrying and selling knives.